Privacy Policy & Conditions

1. Introduction

At Techlink GH ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information:

• Identity Information: Name, email address, phone number, and other similar contact information.
• Account Information: Username, password, and account preferences.
• Transaction Information: Records of products or services purchased, payment information, and transaction history.
• Communication Information: Information you provide when you communicate with us, including customer support inquiries.

2.2 Usage and Technical Information

When you use our Services, we may automatically collect:

• Device Information: Information about your device, including device type, operating system, unique device identifiers, IP address, and mobile network information.
• Log Data: Information about your use of our Services, including access times, pages viewed, and the referring website address.
• Location Information: General location information derived from your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide, maintain, and improve our Services;
• To process transactions and send related information, including confirmations and receipts;
• To respond to your comments, questions, and requests, and provide customer service;
• To send technical notices, updates, security alerts, and administrative messages;
• To communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;
• To monitor and analyze trends, usage, and activities in connection with our Services;
• To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Techlink GH and others;
• To personalize your experience and deliver content and product and service offerings relevant to your interests.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of Techlink GH, our customers, or others.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer identify you.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You may request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Ghana and choose to provide information to us, please note that we transfer the information to Ghana and process it there.

10. Third-Party Links

Our Services may contain links to third-party websites and services that are not owned or controlled by Techlink GH. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to be aware when you leave our Services and to read the privacy policies of each website you visit.

11. Cookies Policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies and similar technologies to improve your experience, understand how our Services are being used, and personalize your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will notify you of material changes by email or through a notice on our website before the changes become effective. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Techlink GH
Email: [email protected]
Website: www.techlinkgh.com

Last Updated: May 2, 2025